Terms and Conditions

Our service currently covers England, Wales and Scotland. The information and documents we provide for you are electronic copies of authentic documents held by the Land Registries of England and Wales and Scotland or their agents. We do not take responsibility for errors made by the various Land Registries. The information we provide is as provided by them. Neither we nor any third party shall be liable to you or to any third party for any loss or damage, direct, indirect, implied or consequential arising from any inaccuracy or incompleteness, or in delays in the delivery of the said information supplied via this web site. Neither shall we be responsible for loss of business, profits or damages arising therefrom, either in tort, contract, misrepresentation or similar.

You are paying LandRegistryServices.org.uk

  • to search the Land Registries of England and Wales and Scotland
  • to establish if the property is registered
  • to establish what documents are available from the land registry
  • to obtain copies of the agreed documents on your behalf

You are paying for our time to carry out the search and any costs incurred in the process. If after performing standard searches and an Index Map search and we find that the property is not registered, or there are no documents held at the Land Registry, you will not be entitled to a full refund.

You agree that you will not cancel any credit card payment made by you.

We upload your documents to our website where you can access them and also send a direct download link by email.

Provided Documents

We provide the official copies of the HM Land Registry documents electronically or by hard copy. Documents obtained from Registers of Scotland and Land Registry of Northern Ireland are electronic viewing copies which do not have any evidential status. When required official hard copies can be obtained from the Registers of Scotland or Land Registry of Northern Ireland for an additional fee.

Deliveries

Documents are delivered by email or post (when a digital copy is unavailable). We return email documents within 24 hours to the specified email address subject to normal working hours. Land Registers are not accessible during weekends and bank holidays. Please allow up to ten days for postal deliveries. Occasionally this may have to be stretched to cover for sickness and holidays but we will never be more than a few days late.

Refunds

You will be entitled to a refund within 7 days of purchase in the event that we have not dispatched your order to the relevant government department. This complies with The Distance Selling Directive.

If the order has been dispatched, we are unable to provide a refund to you unless the order has not been processed by us or the relevant government department has not received or processed our order on your behalf.

Cancellation

You will be entitled to a refund within 7 days of purchase in the event that we have not dispatched your order to the relevant government department. In case the property is not registered you are not entitled to full refund.

Links to and from this Website

Links to third party websites on this Website are provided solely for your convenience. Links to third party websites that are posted on this Website are not the responsibility of the Owner. If you use these links, you leave this Website. The Owner has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The Owner therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

Service Access

While the Owner endeavours to ensure that this Website is normally available 24 hours a day, the Owner shall not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Owner’s control.

Liability

THE OWNER, THE OWNER’S LICENSORS, ANY OTHER PARTY (WHETHER OR NOT INVOLVED IN CREATING, PRODUCING, MAINTAINING OR DELIVERING THIS WEBSITE), AND ANY OF THE OWNER’S OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS OF ANY OF THEM, EXCLUDE ALL LIABILITY AND RESPONSIBILITY FOR ANY AMOUNT OR KIND OF LOSS OR DAMAGE THAT MAY RESULT TO YOU OR A THIRD PARTY (INCLUDING WITHOUT LIMITATION, ANY DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL LOSS OR DAMAGES, OR ANY LOSS OF INCOME, PROFITS, GOODWILL, DATA, CONTRACTS, USE OF MONEY, OR LOSS OR DAMAGES ARISING FROM OR CONNECTED IN ANY WAY TO BUSINESS INTERRUPTION, AND WHETHER IN TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), CONTRACT OR OTHERWISE) IN CONNECTION WITH THIS WEBSITE IN ANY WAY OR IN CONNECTION WITH THE USE, INABILITY TO USE ANY WEBSITES LINKED TO THIS WEBSITE OR THE MATERIAL ON SUCH WEBSITES, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE DUE TO VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SOFTWARE, DATA OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING THIS WEBSITE OR YOUR DOWNLOADING OF ANY MATERIAL FROM THIS WEBSITE OR ANY WEBSITES LINKED TO THIS WEBSITE.

Governing Law and Jurisdiction

This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.